Shop FAQ

Company Information
ABN : 39152371401
All transactions are processed in AUD
 
PRODUCT DESCRIPTIONS
 
Full Fashion + Home On Line Subscription
A Full Fashion + Home subscription gives you 12 months exclusive access to all our online reports for up to 5 users, this includes: Seasonal Colour + Trend Reports for LIFE AW + SS, Women and Men AW + SS, Unisex Casualwear AW + SS, plus unlimited access to the Scout archives.
AUD $9,600.00
 
Full Fashion On Line Subscription
A Full Fashion subscription gives you 12 months exclusive access to all our online reports for up to 5 users, this includes: Seasonal Colour + Trend Reports for Women and Men AW + SS, Unisex Casualwear AW + SS, plus unlimited access to the Scout archives.
AUD $6,900.00
 
Hard Copies of Colour + Trend Reports
You can also order hardcopies of our Colour + Trend reports complete with accurate Pantone fabric swatches for all trends.
 
LIFE - AUD $2,400.00 + postage
Men's, Womens and Unisex/Casual AUD $2,100.00 + postage
 
Women’s 1Year Subscription
A full subscription gives you 12 months exclusive access to all our online women’s reports for up to 5 users, this includes: Seasonal Colour + Trend Reports for Women’s AW + SS, Unisex Casualwear AW + SS, plus unlimited access to the SCOUT archives.
AUD $4,350.00
 
Men’s 1Year Subscription
A full subscription gives you 12 months exclusive access to all our online men’s reports for up to 5 users, this includes: Seasonal Colour + Trend Reports for Men’s AW + SS, Unisex Casualwear for AW + SS plus unlimited access to the SCOUT archives.
AUD $4,350.00
 
Single Online Reports for Colour + Trend Reports
 
LIFE - AUD $1,550.00
Men's, Womens and Unisex/Casual AUD $1,350.00

Shipping costs
We charge a flat rate of AUD $25.00 for every domestic (Australian) order placed regardless of quantity and any overseas order will be charged at $100.00 per order.
Delivery time frame is approximately 7 working days for domestic orders and 10 days for overseas orders.
 
Shipping Destinations
We use Inxpress and DHL to ship goods on our behalf throughout Australia and internationally please contact us on +61 2 9698 3044 to enquire about any special orders or requirements.
 
Shipping and Delivery Policy
We deliver products Australia wide using UPS PTY LTD. Shipping costs can be influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are dispatched within 2 business days and shipping times are estimated at between 5-7 business days depending on your location within Australia.
 
Customer Service Policy
SCOUT Australia is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct.
Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days via email to arrange an agreeable alternative item, a backorder or a full refund.
 
Refund Policy
Please choose carefully. We do not give refunds if you simply change your mind or make a wrong decision. You can choose between an exchange or credit where goods are faulty, have been wrongly described and or are different to the product purchased on the website.
 
Security Policy
When purchasing from SCOUT Australia your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre via info@scout.com.au